FREQUENTLY ASKED QUESTIONS
What types of appliances do you repair?
Answer: We specialize in repairing a wide range of household appliances, including refrigerators, ovens, dishwashers, washing machines, dryers, and more. If you have a specific appliance issue, please contact us to see how we can help.
How soon can I schedule a repair?
Answer: We strive to offer prompt service to all our customers. In most cases, we can schedule a repair visit within 24-48 hours. For urgent issues, we also offer same-day service options. Please call us to check availability.
What is your service area?
Answer: We proudly serve Arlington Heights, Illinois, and the surrounding areas. For a complete list of the areas we cover, please visit our service area page or contact us directly.
Do you offer a warranty on repairs?
Answer: Yes, we provide a warranty on all repairs, covering both parts and labor. The length of the warranty may vary depending on the type of repair and parts used. Please ask us for specific warranty details when you book your service.
What should I do to prepare my appliance for repair?
Answer: Please ensure the appliance is easily accessible and clear any personal items from the area. For refrigerators and freezers, consider securing or removing the contents if the appliance needs to be moved. If you have specific concerns, feel free to ask us when scheduling your repair.
How do I know if my appliance is worth repairing?
Answer: Our experienced technicians will assess your appliance and provide you with a professional recommendation. We consider the age of the appliance, the cost of repair versus replacement, and whether it’s likely to have further issues.
How can I maintain my appliances to prevent future issues?
Answer: We’re happy to provide tips on maintaining your appliances post-repair. This can include regular cleaning, inspecting seals and hoses, and avoiding overloading machines. For more detailed advice, check out our maintenance guide or ask our technicians.