Area Appliance Service Reviews
Buffalo Grove IL & Arlington Heights IL
Area Appliance Service is grateful for all the positive reviews we’ve received from our customers over the years. It’s reassuring to know that all our hard work providing you with the highest quality repair at an affordable price is recognized. Keep these online reviews coming and don’t forget to spread the word to family and friends in need of appliance repair services in the Buffalo Grove, Arlington Heights, and the surrounding suburbs.
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Recommended Reviews for Area Appliance Service
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Spoke to Joe the owner today for a dishwasher minor repair and he walked me through the repair over the phone; as it was something I could easily do, he said. What an honest guy! Integrity and honesty is something we don't see much of anymore these days. He didn't hesitate to help. 5 stars ALL the way. Will definitely use him for larger repairs in the future! Awesome!!
I highly recommend Area Appliance Service for your appliance service/repair needs! I called them last night when my dryer decided to stop heating up, and Lou came out this afternoon and replaced the bad parts in less than an hour. He also checked my dryer vent to make sure it looked ok and explained a few other things to help me out. The pricing seemed very fair. Lou was really friendly and a pleasure to chat with and has definitely won over any future service calls I may need.
They came out same day and was on time. Performed work and discussed the issue and showed me the parts that were defective.
I was able to get same day service to repair my 20+-year-old dryer when its motor went out. Lou provided me with an accurate estimate, and for the amount of work required, the price was quite reasonable. Lou was personable, efficient, and assured me that while my dryer might be old, it was well worth repairing rather than replacing (given the quality of new machines). Extremely happy with my experience, and have recommended Area Appliance to others already.
Problem was with a 16-year old refrigerator no longer cooling. Received a callback right away and was able to get same day service. Lou, the technician was very personable and professional. The issue wasn't fixed in the first visit, but the cost covered the subsequent visit, in which Lou came back out right away and was able to replace a part and fix the fridge. Overall, I was very pleased with Lou and this company, and will be using them again for any appliance repairs.
The rep(Lou) was on time, performed the work quickly and the cost was reasonable. I would definitely call them back for my appliance repair needs.
Able to set up same day service. Owner was professional, honest and efficient. My washer has never worked so well! Delighted with Area Appliance. Restored my faith in repairing what I have got instead of buying new!
Called Area Appliance because my ice maker was dripping. I was greatly distressed because we had recently redone the kitchen flooring. Lou arrived on time and was very cordial. Showed him my dripping ice maker and he went to work. Only a few minutes later he said, ma'm, your ice maker is not dripping, you are not closing the door tightly. He did not charge me but spent many minutes checking the machine. Told me the bottom needed a vacuum. He made an appointmeant to do that today, arrived on time do a great job. Left me as happy as a pig in mud (as my farmer grandfather use to say). St. Peter will greet Lou with roses because he did not take advantage of the elderly or disabled and he knew and did his craft well.
Came on time. Work completed promptly. Lou has a great personality and is very clean, orderly and neat. Would recommend him and his company (he is the owner) very highly.
Very honest, professional and reliable; Provided service over the phone and more than willing to come out. Followed up with me the next day to ensure my dryer was still working.
I had an emergency. I had to turn my water off in my house due to a washer machine problem and need someone out right away. My daughter called Area Appliance and they came out to my house at the time they said they would. They were able to turn the water off to the washing machine and turn the water back on in the house. Lou looked at my machine and told me what was wrong with my machine and gave me an estimate on how much it would cost to fix it. He also was up front with saying I would be better with getting a new machine. I found that he was honest. I would recommend this company to my family and friends.
On time, good service, fair price. Very knowledgeable about my problem.
I just had my Maytag dryer fixed by Lou. Very knowledgeable and friendly. Fixed it quickly. I will have him come back to repair my stove. I give them 5 stars. I have used other repair companies and they are way above the other Companies I have used. Thank you!!!! Susan F. Rolling Meadows IL
Excellent customer service. Called me back right away. Was able to schedule same day service. Lou was great. Super knowledgeable and an all around good guy.
Although my appliance wasn't worth repairing, I felt they were honest and I will use them in the future.
Tech was very good, personable and knowledgeable about a wide variety of appliances. Gave good advice about some appliances we were thinking about buying.
They did a perfect job.
Professional, knowledgeable, honest. In addition to the service he gives good advice and product recommendations. Will always use for this type of project.
They showed up on time, identified the problem quickly, and fixed the issue on the spot. My guy Lou has been doing it for decades and did an awesome job. I definitely recommend Area Appliance.
Lou was extremely informative and helpful in describing the issue. He offered a number of options on repair vs replace. I would highly recommend Area Appliance for their professional and honest approach to appliance repair.
Lou is very knowledgeable, honest and efficient. I have hired Lou twice.
Fantastic! Knowledge years of experience. A must hire.
I'm from the Carolina's and moved to Arlington Heights recently. I had a problem with my front loader washing machine where the door gasket got chewed up and then proceeded to clog the drain pump. The service I received from Area Appliance felt like I was back home in the south: Friendly, quick, and reliable. The pricing was more than fair and I can tell you I'll be calling them again should anything else break on me!
Lou, the owner, called as soon as I put in a request through Home Advisors. Very respectful and friendly. He was honest and practical regarding what the appliances needed.
Lou, the owner of Area Appliance came to our house personally, same day the work request was submitted, and arrived exactly at noon when he had promised. He helped diagnose our refrigerator problem which turned out to be a worse than we hoped. Instead of charging us for multiple hours of work to patch things up, Lou recommended we not proceed and that we buy a new fridge. He gave us recommendations for types of low-maintenance refrigerators. He also then discounted his service charge recognizing that he was not able to resolve our problem fully, and due to us having additional cost burden ahead with a new purchase. All in all, high quality service performed with integrity. I would definitely call Area Appliance back for other needs in the future!
Our appliance was an older model and Area Appliance was able to repair the problem. He was professional, honest and courteous. We were very pleased with the service and would use Area Appliance again and highly recommend them.
Lou, the owner is knowledgeable, honest and trustworthy. I highly recommend them for all your appliance repair needs. Repaired my dryer and recommended a A+ company/service man to clean my dryer vent. Very happy with work done by both!
Came out on a Sunday to repair refrigerator. Friendly and quick repair. Even called a few hours later to make sure it was working.
He's knowledgeable and knew the product well.
Lou, the owner came out to look at my refrigerator in less than 2 hours after I called him. He did a thorough check but found no mechanical problems. He explained a few possibilities that could be wrong with it but since it,s over 13 years old we discussed that my best option would be to replace it. When I went to pay him for the service call he didn't even charge me. He is very knowledgeable with over 40 years of experience.
I dropped an object in the lint part of the dryer. I called the store where I bought the dryer and was told it would be an 8-10 day wait and $160.00 for just coming out. Panicking I looked at Angie's list. Lou, from Area Appliance, called me back immediately after I posted my request and came out the next day. Trust me when I say that this is the type of service that everyone should hope to have. He was honest, very reasonably priced, personable and reliable. I wouldn't ever use anyone else. Thank you Lou!!
Rapid response, professional person, job completed very fast. So far my appliance repair is working well.
On time, explained options, completed repairs quickly. Good job.
The business owner called me on the request for service. When I described my problem he instructed me over the phone how I could easily troubleshoot my problem and I was able to address it myself. The owner was informative, courteous and had a real focus on customer satisfaction. I would readily contact AREA again.
Great job guys! They fixed my washer and dryer up about a year ago. Now I had a problem with my refrigerator and luckily I still had their number. Lou came out and repaired it pretty quickly. Can't beat the cost. I'll definitely keep using them. Thanks again!
Lou has been here 3 years in a row fixing my old washing machine. His service is great and the repair fees are within reason and so much less costly than a new washer/dryer appliance. Thank you Lou!!
Great service for a Whirlpool stove repair. The service person, Lou, was professional, caring and fast. But most importantly, our stove is fixed!
When our oven went out and I called around for service call to different companies they were definitely the most professional people that I spoke with. So they came out in a very timely manner and Lou the service rep gave me the bad news that it could not be repaired which was fine. Two days later our freezer door would not close so I called them to come back they came back the next morning-this was Lou again and as it turned out he took out one of the trays in the bottom of the freezer and moved it one spot up and lo and behold The freezer door closed. Very good company and I would use them again and refer them to anyone that needed appliance repair.
Excellent work! I called the evening of the day after Thanksgiving and Lou came out next day saw the issue with our MayTag refrigerator. Lou came early and replaced two parts in our fridge and made sure our floors were clean from the defrost/repair. I would highly recommend this company, very friendly, and good rates.
We just moved into our new place a few days ago and we're already experiencing issues with our refrigerator. We were so mad, because we just bought a bunch of stuff from Costco and the fridge isn't cooling. Luckily Lou came out and fixed the issue. Thanks again guys! You relieved a little stress and save a few hundred dollars in food.
I just bought a new condo and already had issues with my refrigerator, so we called and they arrived fast. Thankfully it was fixed same night so we didn't lose any of the food we literally just bought. So frustrating, but it's all back to normal thanks to Lou!
My new go-to for appliance repair. Response time was very fast, customer service was great, but most importantly, they were HONEST and up-front about my appliance repair.
Thanks again Lou, we're back in business! He came over today and repaired our Maytag washer and dryer unit. Lou was on-time, nice, knowledgeable and fixed the issue. Plus, he put the service charge towards the bill, great deal. I'd highly recommend Area Appliance Services to my family and friends.
Thanks for coming out today so quickly! My washer was leaking all over the place and Lou helped me clean up the mess and fixed my problem pretty fast. I will be using you guys again, but hopefully not too soon haha.
My dryer is fixed! He came on time, diagnosed the issue pretty quickly, had the part already, and he was nice & knowledgable. They were also way cheaper than the other company that gave me an estimate. Thanks again.
They did a great job fixing my oven, came out next day and was on time. A little pricy, but glad I didn't have to buy a new one right before our Christmas dinner coming up.
I would like to thank Lou for the great job he did on my refrigerator. I was having a party on the weekend and my fridge was not getting cold and I had a lot of food that would go bad. I thought I was going to need a new fridge with no time to look for one and the party two days away. I explained my situation and Lou came out the next day diagnosed the problem and made the needed repairs (a start capacitor) and saved my food and weekend party. I would recommend his services he was quick and efficient, Thanks again to Lou.
I called this company because their service would repair my dishwasher the next day, rather than waiting for Abt for a few days. The good news is that they did do the repair, for a few dollars less than Abt. However, the service person had an attitude. Complained about how did I break it? Said, "Why didn't you call Abt? They would have been cheaper". Complained about the lighting. Would never look me in the eye when talking to me. He went out and took the carriage in the truck to put new rollers on. I saw it was raining outside, and went to get my garbage can to the side of the house while he was working. I accidentally "brushed" his van (in my driveway) with the plastic can. There was a "dirt smudge" (no scratch of any kind), and he was going to call the Glenview Police to file a police report. he threatened this 3 different times. Then when it was time to pay him, he didn't like the look of my check. Anyway, it's fixed, he's paid, his truck is fine. Then I called the owner to complain, and he might as well have been the driver/repairman. More of the same. He asked me if I recorded the conversations! No support. So I told him what I am telling you all now: I should have taken the repairman's advice in the first place, and called ABT. Don't use this company!..BTW, they now have a PO Box in Buffalo Grove.
Area Appliance Service is one of the best appliance repair services I've ever used. I recently had a service tech out to my house to repair a Hot Water Heater that needed a new thermocoupler/burner. The tech, "Lou" was actually ON TIME, not some 4-6 hour window. He called when he was about 10 minutes away, which I specifically requested. He was very courteous and meticulous. Everything was explained. The parts were on the truck, so he didn't have to make a second trip out. Not only did he get the job done quickly and efficiently, he even brought his own vacuum to clean around and underneath the Water Heater. Gave me a few preventative maintenance tips, as well as a few maintenance tips on other appliances that I had concern about. He really went above and beyond. I was presented afterwards with an itemized invoice for parts and labor, not some lumped up charge to hide costs. When he left, I actually looked up the net cost of the repair parts, and they were actually priced in the same ballpark! Not marked up 50-70%! I was amazed. It probably would have cost me what it would have cost in shipping. I never write reviews online. This really is a testimonial to how good Area Appliance Service actually is.
My family has been using Area Appliance Service for years. He is very honest, dependable and knowledgeable about what he does. He adheres to the old fashioned notion that you treat your each one of your customers like they are your most important one. This is a great business and resource. WE highly recommend him.
About Area Appliance Service
Area Appliance Service has been a family owned and operated company since 1958! We pride ourselves in being the #1 trusted appliance repair experts in the Buffalo Grove and Arlington Heights, IL areas. Our team of repair technicians fights hard to provide first-rate appliance repair and excellent customer service. Our company goals have never changed: Quick response to your appliance repair needs in a timely manner with skilled, factory trained, professional technicians at low and reasonable costs to you! We also offer emergency home appliance repair services 24 hours a day, 7 days a week, all over the Arlington Heights, Buffalo Grove, and surrounding areas, because we know how frustrating it can be when your appliances just do not work like they should.
Monday: Open 24 Hours
Tuesday: Open 24 Hours
Wednesday: Open 24 Hours
Thursday: Open 24 Hours
Friday: Open 24 Hours
Saturday: Open 24 Hours
Sunday: Open 24 Hours
- BBB A+ Accreditation Since 03/24/2017
- HomeAdvisor Top Rated
- HomeAdvisor Elite Service
- Arlington Heights
- Buffalo Grove
- Des Plaines
- Elk Grove Village
- Long Grove
- Vernon Hills
- Mount Prospect
- And more
- Home Appliance Repair
- Kitchen Appliance Repair
- Laundry Appliance Repair
- Major Electric Appliance Repair
- Major Gas Appliance Repair
Areas of Expertise
- Ice Makers
- Washing Machines
- Clothes Dryers
- FREE Service Charge with Machine Repair
- 100% Satisfaction Guarantee on Parts & Labor for Up To 12 months
- 24/7 Emergency Repair Service Available
- Mastercard, Visa, Cash & Checks Accepted
- In Business Since 1958
- Repair Technicians Are Licensed, Bonded & Insured
- Association of Home Appliance Manufacturers (AHAM)
- Gas Appliance Manufacturers Association (GAMA)
- HomeAdvisor Screened and Approved