Area Appliance Repair Reviews
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We at Area Appliance Service would like to thank our customers for taking the time to provide your feedback. We are committed to providing the highest quality of repair and customer service at the most affordable price. Please keep the online reviews coming and spread the word to friends and family in the Buffalo Grove and Arlington Heights Illinois area. A lot of our business comes from customer referrals. Thank You Again!
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We just bought a new house and already had an issue with our washing machine. Needless to say this is a headache we didn't need right now. So we decided to see if it's worth repairing or not and called in a repairman. They were on time, nice, knowledgable and fixed our washer. Luckily it wasn't as expensive as we thought.
The only reason we didn't give them 5 stars was because they didn't have the part in their van and had to come back the next day. We were hoping to get it fixed same day. But overall we were happy with them and would use them again.
My dryer is fixed! He came on time, diagnosed the issue pretty quickly, had the part already, and he was nice & knowledgable. They were also way cheaper than the other company that gave me an estimate. Thanks again.
I would like to thank Lou for the great job he did on my refrigerator. I was having a party on the weekend and my fridge was not getting cold and I had a lot of food that would go bad. I thought I was going to need a new fridge with no time to look for one and the party two days away. I explained my situation and Lou came out the next day diagnosed the problem and made the needed repairs (a start capacitor) and saved my food and weekend party. I would recommend his services he was quick and efficient, Thanks again to Lou.
Area Appliance Service is one of the best appliance repair services I've ever used. I recently had a service tech out to my house to repair a Hot Water Heater that needed a new thermocoupler/burner. The tech, "Lou" was actually ON TIME, not some 4-6 hour window. He called when he was about 10 minutes away, which I specifically requested. He was very courteous and meticulous. Everything was explained. The parts were on the truck, so he didn't have to make a second trip out. Not only did he get the job done quickly and efficiently, he even brought his own vacuum to clean around and underneath the Water Heater. Gave me a few preventative maintenance tips, as well as a few maintenance tips on other appliances that I had concern about. He really went above and beyond. I was presented afterwards with an itemized invoice for parts and labor, not some lumped up charge to hide costs. When he left, I actually looked up the net cost of the repair parts, and they were actually priced in the same ballpark! Not marked up 50-70%! I was amazed. It probably would have cost me what it would have cost in shipping. I never write reviews online. This really is a testimonial to how good Area Appliance Service actually is.
My family has been using Area Appliance Service for years. He is very honest, dependable and knowledgeable about what he does. He adheres to the old fashioned notion that you treat your each one of your customers like they are your most important one. This is a great business and resource. WE highly recommend him.